Find answers to common questions about shipping to Jamaica, freight forwarding, package tracking, and delivery services. We’re here to make your shipping experience fast, easy, and reliable
What services does Regal Premier Logistics provide?
We offer air freight, weightless ocean shipping, barrels, and pallets to make shipping to Jamaica easy and reliable.
How does your freight forwarding service work?
When you sign up, you receive a unique U.S. mailbox address. Packages received in Florida are shipped to Jamaica within 24 to 48 hours, cleared through customs, and we notify you as soon as your package is ready for pickup.
How often do you ship packages from overseas?
We ship packages five (5) times a week by air and once a week by sea to keep your shipments moving quickly.
How can I track my package?
How do I get my free U.S. shipping address?
Simply sign up on our website and you will receive a unique mailbox address for all your online orders.
What are your customer support hours?
How do I calculate my shipping rate?
You can use the shipping calculator on our website or contact our customer service team for help with quotes and rates.
Are there any additional fees?
Handling fees apply for oversized or heavy packages. Contact us in advance and we will provide a quote so there are no surprises.
Is there a minimum weight for shipments?
There is no minimum weight for your packages. Ship whatever you need without worry.
What if my package exceeds standard weight limits?
If your package is over the standard weight, simply contact our team and we will guide you on the best shipping solution.
Do you offer delivery services in Jamaica?
Yes, we deliver islandwide. Customers in Old Harbour and Spanish Town enjoy free delivery, while other areas can use reliable paid delivery or pickup options.
How will I know when my package has arrived?
We send arrival notifications by email so you always know when your package is ready to pick up or be delivered.
